Metrology Maya and non-financial costs of quality and use in evaluating strategic performance(Application in laboratory heaters and cookers | ||
| Al Kut Journal of Economics Administrative Sciences | ||
| Article 1, Volume 0, Issue 0, January 2018, Pages 441-490 | ||
| Abstract | ||
| Abstract :- The strategic performance evaluation is considered as among the basic principles of modern management, which endeavor to achieve effectiveness and efficiency . It is considered as pointer to what the economic unit has achieved, as a results of its activities practices, it is compared against other periods of its activities or standard performance (Target) . In modern manufacturing environment there are many mutations, therefore the need to a new indicates and measures has appeared, the quality became from necessary matters and important for staying enterprises in market so that its spend total quality costs for managing quality of production because economic units aim to produce production to its customer in good quality, for this the idea of this research has came through connected between financial and non-financial of quality cost and strategic performance evaluation . The preventive costs, appraisal costs, internal failure costs and external failure costs considered a financial measures, which consist of among measures of design and conformance quality, its aim to improvement of financial performance . The non-financial measures of quality costs related with inputs quality (materials and parts), control through process and customers Satisfaction . The financial measures consider rounding measures to non-financial measures for achieves total aims to economic units . | ||
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