The role of emotional intelligence in improving the effectiveness of the organization A field study in Al-Iraqia University/ College of Administration and Economics | ||
| مجلة جامعة الانبار للعلوم الاقتصادیة والاداریة | ||
| Article 7, Volume 13, Issue 1, February 2021, Pages 115-133 PDF (874.17 K) | ||
| DOI: 10.34009/aujeas.2022.171326 | ||
| Author | ||
| Moaath Ghassan Ismail . | ||
| . | ||
| Abstract | ||
| The research aims to uncover the effect of the elements of emotional intelligence represented in (emotional knowledge, emotional management, empathy, and social communication) on improving the effectiveness of organizations. The research sample was chosen to include a number of employees of the College of Business and Economics, and to achieve the research objectives, a questionnaire was developed and distributed to a sample of (95) male and female individuals of different ages and academic qualifications, from which (90) questionnaires valid for analysis were retrieved, and for the purpose of data processing, a group of statistical methods were used, most notably, ((arithmetic mean, standard deviation, correlation coefficient. (spearman) and regression coefficient), using the statistical program (spss) The most prominent results of the research were the existence of a correlation and a positive impact of emotional intelligence in improving the effectiveness of the college organization. As for the most prominent recommendations, it was necessary to strengthen the relationship between intellectual and social workers to support emotional intelligence and develop the level of effectiveness of the organization through the establishment of training courses to improve work performance. | ||
| Keywords | ||
| emotional intelligence; effectiveness of the organization | ||
|
Statistics Article View: 64 PDF Download: 36 |
||