The Role of Intellectual Capital Content in Possibility Application Total Quality Management – A study in a Selected Sample of Industrial Companies - Ninavah | ||
| TANMIYAT AL-RAFIDAIN | ||
| Article 11, Volume 28, Issue 81, March 2006, Pages 197-211 PDF (1004.07 K) | ||
| Document Type: Research Paper | ||
| DOI: 10.33899/tanra.2006.161671 | ||
| Author | ||
| Hekmat Sultan | ||
| Abstract | ||
| The present research deals with both intillectual capital and total quality management in a comprehensive frame by bilding a calture and field frame to dtetrmine the role of intellectual capital contents , (Human capital, stractural capital, customer relational capital) in Possibility Application Total Quality Management–A study in a selected Sample of Industrial Companies / Ninavah. In general the research tries to answer the following question : Have the companies under study understanding about the concept and contents of intellectual capital? Is there an abvious preceptive about concept and significant and dimitions of total quality management in companies under study? What are the nature of the supply can which intellectual capital contents set forth to apply total quality management in companies under study? The research has come out of set conclusions such as : - The intellectual capital contents in companies under study can set forth to application total quality management in these companies. - The best set forth came from stractural capital and human capital. Based on the conclusion reach by the research a number of recommendations were set forth. | ||
| Keywords | ||
| Intellectual capital; Total Quality Management | ||
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