The Implications of Information Quality in Crisis Management "A survey Study in the Operations & Infrastructure Centre - Cell of Crises Management in Ninevah" | ||
| Tikrit Journal For Administration & Economics Sciences | ||
| Article 1, Volume 2, Issue 42, December 2018, Pages 248-265 | ||
| Abstract | ||
| Although crisis mitigation strategies are old since human beginning, however, the dealing with these crises have not been developed until now. Also, it has become difficult to deal with crises and monitoring their factors, due to the rapid and sudden environmental changes, and the lack of proactive information sufficient to cope with the crisis, or availability, but with low quality, for instance, inaccuracy, late access or lack of comprehensiveness of all dimensions and details of the crisis or its unreliability, thus weakening their contribution in the face of the crisis. The main problem of the research was represented (does the organization in question have quality information to predict or treat the crisis)? Therefore, the importance of this research has emerged in the diagnosis of the role played by some characteristics of the quality of information in crisis management. The study sample consisted of crisis management team at the operations center and infrastructure - disaster management in the province of Nineveh cell who belong to sectors or multiple government entities representing all actors and parties involved in crisis management in the province of Nineveh. For example, the military and health sectors, civil defense and other civil sectors in the province. The data was processed using the statistical program on the computer (Minitab), the research obtained the most important results: There is a positive correlation between the independent variable and the dependent variable. therefore, the researchers accepted the alternative hypothesis and rejected the hypothesis of nothingness, which states that there is no relationship between the characteristics of the quality of information in the crises management, furthermore, The research found that decision-making at the time of crisis requires information with qualitative characteristics such as " accuracy, comprehensiveness, reliability and reliability” to make a sound decision during the crisis. Finally, the research has a number of recommendations, and the most important of them that, the organization should have a database to provide the necessary information about the organization's capabilities as well as information to predict the crisis before it occurs and what means to minimize its damage. | ||
| Keywords | ||
| crisis; crisis management; information; quality of information | ||
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